The office is super clean, modern, and I adore the paper flowers decorations on the wall. I highly recommend her for any of your dental needs!
Dr. Mai Ly is the best dentist ever! I am always scare to go to the dentist because of the pain, but Dr. Mai Ly is so gentle that there is no pain. She makes me feel comfortable and describe every detail that needs to be done. I highly recommend this place!
Been through 3 various dentist over the years in search for someone who knew what they were doing, wasn’t trying to sell me a mouth full of silver and was compassionate enough to understand that genetically I get a lot more tarter build up than the norm and I don’t need to get a boring long winded lecture on how to floss my teeth. Anyhow, great dentist and I’m glad my wife found them! Go check them out.
This is a fun dentist office! I was there on Cinco de Mayo and they had the front office festively decorated; had snacks; and all were in some sort of costume or attire specific to the celebration while playing festive music! It is a very personable place.
This place is cut from a different cloth. You won’t run into a business like this too often let alone a dentist. They are operating at a higher level, their team is clearly executing in coordination to a larger purpose beyond just making a buck. What does this look like?
-hyper focus on customer service from the moment I walked in to the moment I left, everyone I met including the Doc seemed like they were on the exact same page, 100% engaged and dedicated to my visit beginning to end, very warm, and the big standout… authentic about it.
-emphasis on asking about and adapting to my preferences as a client (communication style, goals, etc.)
-high attention to detail regarding their environment, the procedures
Outstanding. I don’t remember the last time I went to a business and was this taken aback by top to bottom execution and intent. Cheers to everyone I met. I’m impressed, inspired by your example, and no question I’ll come back for dentistry!